Frequently Asked Questions
Everything you need to know about bringing Casa Maria into your home.
What is the typical shipping timeframe for furniture?
Most of our standard home decor items ship within 3-5 business days. Larger furniture pieces may require 2-4 weeks for white-glove delivery to ensure they arrive safely at your doorstep.
Do you offer international shipping?
Currently, Casa Maria ships within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return unless they arrive damaged.
Are your wood products sustainably sourced?
Yes, sustainability is at our core. We partner with artisans who use FSC-certified timber and eco-friendly finishes to ensure your home is as green as it is beautiful.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.